Despite the fact that the hosting service supplied by the different companies is approximately the same, each provider has got a customized platform with its own tweaks and ways to carry out specific things. That’s why, a huge knowledge base would be truly useful both for people with zero experience and for technically trained individuals who will ultimately learn how given tasks are accomplished, but will waste some time meanwhile. The aim of such a knowledge base is to make the service quick and simple to use, sparing users a lot of time and effort. The outcome is more content clients, as they can swiftly find the info they want, and significantly less work for the customer service team members, because usually most of the queries and problems that customers have are already included in the knowledge base. On the condition that the articles are competently written and encompass more things, you will be able to find out more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Cloud Web Hosting
Our cloud web hosting packages feature a comprehensive knowledge base where you can find info on all the obstacles that you could confront and their resolutions. You can find out how to set up and manage an electronic mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are accurate, but yet you are unable to send email messages, for instance. We have done our utmost best to be as thorough as possible and to encompass all possible options so as to save you time and to present you with different solutions for each and every issue. The knowledge base contains informative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about particular features and functions in each Control Panel section, whereas if you prefer to check the full archive of articles, you should visit the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers feature a rich article archive where you can find any information that you may require about our hosting services or about the Hepsia hosting Control Panel that we use. We’ve compiled it based on the feedback that we have collected from our clients over the years and, hence, our articles encompass particular problems that you could come across and propose the most efficient way to fix them, for instance receiving an HTTP 500 error message or not being able to send e-mails from your desktop computer although you have the right outgoing mail server settings. The articles are available in every Control Panel section and you can access them at any given time. They can help you heighten your knowledge not only about our services, but also about the web hosting service as a whole, as they feature comprehensive guidelines and general info such as what file permissions or cron jobs are.