A 99.9% Server Uptime
We have built our cloud web hosting system using reliable hardware and heavily modified software. Our system administrators have installed a customized version of SELinux on each of our physical machines to guarantee the highest level of security and stability. We’ve installed a number of denial–of–service protection mechanisms along with powerful firewall programs to make sure our internal network is unassailable and secure.
Our Linux cloud web hosting packages packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to supply an enterprise–class hosting service, you can rarely lean on the default network configuration in a datacenter. We have built our own custom network in order to ensure an ultra–fast connection speed with the outside world.
And thanks to this, no matter which datacenter facilities you opt for: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you will enjoy an assured 99.9% network uptime. And this guarantee is available with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not pleased with our web hosting services, or if you consider them inadequate, or if you decide that you must use a Linux VPS hosting packages instead of a cloud hosting account – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain full control of your domains even if you close your hosting account with us.
24/7 Technical Support
We’ve diligently hand–picked each single member of our 24x7 support department so that we can provide the best possible help desk service that you can possibly get. Each one of our tech support engineers has several years of experience dealing with web hosting accounts behind his back, therefore they know what they are doing. Plus, they’re available to you 24x7x365 – you’ll be able to get in touch with them at any moment and they’ll get back to you as soon as possible.
Their average response time is less than 20 minutes, while with other web hosting distributors you are forced to wait around for days. Moreover, we offer you a 1–hour response time guarantee. No matter what happens, your enquiries will be replied to in less than an hour.